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Firstxtra Financial Services
Helping you build your financial future
Trading for over 20 years, our team of highly skilled advisers specialise in mortgages and protection insurance.

Our philosophy is to provide the highest level of customer service and advice to all clients. We are very proud of our service and this is reflected in the number of repeat customers that we have, and from the number of customer recommends and testimonials that we receive on a regular basis
Served areas
  • Newbury, Hungerford, Reading, Oxford, Swindon, Basingstoke, Bracknell, Bristol, London, Southampton, Portsmouth, Bath, Brighton, Slough, Chippenham, Thatcham, Didcot, Abingdon, Wantage
Business details
  • Year established: 2004
  • Employees: 18
  • Licensed
  • Insured
Payment methods
  • Cash
  • Debit cards
  • Credit cards
Reviews (17)
Write a Review
Sid Vicious
Jun 01, 2026
Recommended them to a friend.
Hardly any replies to my friend.
He gave up and renewed mortgage with someone else.
Feel bad for giving him your number.
I won't do it again
Stephen
May 14, 2026
FirstXtra have been excellent throughout the process. We were given great advice, based upon a detailed understanding of our needs and circumstances, as well as thorough expert knowledge. John Murray's knowledge and expertise is top rate and the efficiency of Chloe Wragg has been a key factor in making the whole financial situation trouble free. All done with a friendly, caring tone.
Chris
May 12, 2026
John, Chloe and team were a great help to us during our remortgage. They kept us informed regularly during the process, and laid out several clear options, allowing us to make informed decisions along the way, and ensuring we had the right protection in place as well.
Jessica
Apr 21, 2026
Ross is excellentweve used him for many years now. Every question weve asked has always been answered clearly and helpfully, and its obvious he really knows his stuff. Hes consistently kept us on track and made sure everything has been in place whenever we needed to remortgage. Lily has also been fantastic, keeping us fully informed throughout the process, regularly checking in, and ensuring everything is on track for completion. Thank you!
Gabriela
Apr 14, 2026
Fast and efficient response to our initial enquiry. Ryan patiently listened to our needs and gave us excellent advice for our circumstances which resulted in a mortgage offer in a very short period of time. Lauren supported us through the application process, making sure the lender had everything for a swift resolution. We are very happy with the service we received.
Alex
Apr 07, 2026
Had a really great experience with John and Chloe helping me buy my first place. As a first-time buyer, I had no clue about a lot of things, but they made the whole process feel way less stressful. They explained everything in a simple, easy-to-understand way, helped me find a mortgage that actually works for me, and were always quick to answer any questions I had. Nothing ever felt like too much trouble. Honestly, I felt really supported the whole way through, and Im so grateful for their help in getting me onto the property ladder. Would definitely recommend to anyoneespecially if its your first time buying!
Krista Pierro
Oct 15, 2021
FirstXtra supported us over the past year and a half whilst we found our new home. Ryan gave us brilliant advice throughout and always helped to tailor things to our budget. Lauren was fantastic at communicating with us and helping us through the final stages. Thanks to the whole team for your patience! We would definitely recommend FirstXtra.
Cooking
Oct 14, 2021
Me and my partner used this business for when we purchased our first house in January of this year. Very professional and kind people. Would recommend for sure, helpful in every stage of the process. 10/10
Richard Kershaw
Oct 06, 2021
Brilliant service. Would definitely recommend! I will be using again for my mortgages going forward!
Lexi Webster
Jun 15, 2021
When buying our forever home we had the pressure of finding the best mortgage, insurance and life insurance taken off our hands. Grace listened to what we wanted and what was important to us and managed to find us the best options within our budgets. She sorted it all out for us and was always quick to answer any questions we had. We had a difficult sale and purchase and First Extra was with throughout making sure all our financial needs were sorted. It was a relief and we are so grateful for their assistance!
Jo Bray
Jun 08, 2021
Amazing service from John and Chloe, both have been so professional. From the first conversation with John he listened and took as much information as he could to make the process for us less stressful. We would definitely recommend firsrxtra to all of our friends and family. Thank you again for making this process run smoothly and solving any issues in a way that didn't make us worry.
Tom French
May 25, 2021
Your First point of call should you look for Financial advice has to be this company with a difference. I have experienced this company from its infancy to the present date. The level of service from that First day, is only slightly different in that they go Extra with the a variety of services they can now supply. Speak to their team who are attentive and professional, and I am sure they won't fail. T. French
Hannah Pye
Mar 14, 2021
I would recommend first extra to anyone. We have used them for the third time - more specifically John Murray! He has been an absolute diamond ensuring we (more me) has fully understood everything and given us all our options. John is super patient and very thorough and excellent communication as well! I really can't rate these guys enough! Even once we have moved out of the area if we buy again we will always use these guys.
A. Man
Feb 14, 2021
Recently used this company to get a mortgage, fantastic team of girls working here, especially Chris the owner, Lauren Jessett, jasmine regler, Emma hall and all the others, they went above and beyond to make my first experience a good one, excellent communication and after sales care, would definitely recommend to anyone who is in need of a mortgage broker, couldn't fault them in any way and will look forward to dealing with them again in the near future
Kimber Paterson
Feb 06, 2021
John and his team were so helpful during the mortgage application process. Whenever we had questions they were able to help and we felt they went above and beyond. I recommend FirstXtra to all friends and family and will definitely continue to do so!
Matt Rees
Dec 25, 2020
I have being using FirstExtra for the last 10 years and every time they have been brilliant. John and his team work tirelessly to get the best result for his clients even working late and on his days off. Will continue to use and highly recommend.
Katie Woods
Jun 16, 2020
I would 100% recommend Firstxtra financial advisors. I used them for help with my first mortgage, every single person I dealt with from start to finish was amazing. They were really helpful and were with me every step of the way, checking in and chasing solicitors/estate agents/bank lenders when necessary. The customer service was excellent, every person I dealt with was lovely, they were really excited for me getting my first new home and it really showed, I didn't feel silly asking obvious questions, they welcomed questions and thoroughly explained the answers so I could understand (with my limited knowledge/experience of mortgages!) They were always so quick to respond to emails and calls.

I had a bit of a rough journey with regards to getting my new home (problems/delays with solicitors and developers) and Firstxtra supported me through it all, I couldn't not give them a better review. I would 100% recommend them and am so glad they are looking after my mortgage.