Business Details
17 Years
experience
Trusted Mortgage & Insurance Solutions in Stoke-on-Trent
Founded in 2009 by Managing Director Dean Birks, Signature Mortgage and Protection has established itself as a trusted provider of tailored mortgage and insurance solutions. Our 11-strong team of experts brings extensive industry knowledge and a commitment to transparency, ensuring clients receive bespoke financial advice suited to their unique circumstances. We pride ourselves on our independence, offering access to a comprehensive panel of lenders without being tied to any single provider. Our services span residential mortgages, buy-to-let, remortgaging, adverse credit solutions, bridging finance, self-build projects, and specialist insurance products. With offices across the UK, including Stoke-on-Trent, Manchester, and Leeds, we combine local expertise with national reach. Our dedication to client satisfaction is reflected in our 5.0 Google rating from 206 reviews, highlighting our responsive service and ability to simplify complex financial processes. We actively engage with local communities through charitable initiatives, reinforcing our commitment to making a positive impact beyond financial services. Our regulatory compliance under the Financial Conduct Authority ensures adherence to the highest professional standards, providing clients with additional peace of mind.
Services
Residential Mortgages
First Time Buyer
Remortgage Advice
Buy-to-Let
Credit Impaired
Bridging Finance
Self-Build
Supported Living
Insurance Services
Critical Illness Cover
Served areas
- Staffordshire, Cheshire, Manchester, Birmingham, Liverpool, West Midlands, East Midlands, Chester
Details
- Year established: 2009
Highlights and features
- We offer 14 years of specialist mortgage market expertise
- Our team provides continuous support throughout the entire process
- We have access to over 70 specialist lenders and high-street banks
- We conduct thorough credit report assessments for tailored solutions
- We provide expert guidance on eco-friendly 'green mortgage' options
What people say
Exceptional service
Knowledgeable advisors
Efficient processing
Friendly team
Stress-free experience
Services
Residential Mortgages
We provide tailored residential mortgage solutions for first-time buyers and homeowners. Our independent advisors access over 70 lenders to secure competitive rates. Clients benefit from expert guidance through the entire mortgage process, including fixed-rate, tracker, and offset options.
Buy-to-Let
Specialist buy-to-let mortgages for property investors. We offer access to 70+ lenders and expertise in HMOs, portfolio landlords, and limited company structures. Our team ensures correct product selection and handles complex applications for both new and experienced landlords.
Remortgage Advice
Expert remortgaging guidance to avoid standard variable rates. We help clients secure better deals, change mortgage types, or release equity. Our service includes market comparisons and application support to maximise savings.
Credit Impaired Mortgages
Specialist mortgages for clients with adverse credit histories. We work with flexible lenders to find solutions for defaults, CCJs, or bankruptcies. Our advisors review credit reports and present cases to suitable providers for improved homeownership opportunities.
Bridging Finance
Regulated and unregulated bridging loans for property transactions. We source solutions for broken property chains and auction purchases. Our advisors help clients access quick funding while ensuring appropriate repayment strategies.
People
Dean Birks
Managing Director
Founder with 14 years' mortgage industry experience. Leads strategic direction while maintaining client focus. Recognised for fostering team growth and community engagement through charitable initiatives.
Alex
Mortgage Adviser
Experienced adviser praised for knowledge and accessibility. Specialises in first-time buyer mortgages and self-employed clients. Known for clear communication and prompt service delivery in Stoke-on-Trent.
Michelle
Client Coordinator
Key contact for purchase progression. Recognised for proactive updates and solicitor liaison. Plays vital role in ensuring smooth transaction processes for homebuyers.
Hayley
Mortgage Specialist
Expert in remortgaging solutions with proven track record. Provides efficient service for clients seeking better rates. Praised for supportive approach during mortgage switching processes.
Anne
Senior Adviser
Specialises in fixed-rate mortgage transitions. Maintains high client satisfaction through clear communication and hassle-free process management. Experienced in handling repeat clients' remortgage needs.
Questions
What mortgage types do you offer?
We provide fixed-rate, tracker, discount, offset, cashback, and capped mortgages. Our independent advisors help select the most suitable type based on individual financial circumstances and property goals.
Can you help with adverse credit mortgages?
Yes, we specialise in adverse credit solutions. Our advisors work with flexible lenders to find options for clients with defaults, CCJs, or bankruptcies, offering tailored pathways to homeownership.
Do you offer buy-to-let mortgage advice?
We provide comprehensive buy-to-let advice for both new and experienced landlords. Our services cover HMOs, portfolio financing, and limited company structures with access to specialist lenders.
What insurance products are available?
We offer life insurance, critical illness cover, family income protection, and income protection policies. Our advisors create tailored packages to safeguard clients' financial futures alongside mortgage solutions.
How does the remortgaging process work?
Our remortgaging process begins with reviewing current deals, then identifying better rates. We handle lender communications and application submissions, ensuring smooth transitions before standard variable rates apply.
Are your services available nationwide?
While headquartered in Stoke-on-Trent, we operate nationwide with offices in Manchester, Leeds, and Chester. Our mortgage advisory services cover all UK regions through local expertise and remote consultations.
Reviews (15)
Saad Waseem
Jun 21, 2022
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I am very grateful and happy with the service i received. Any first time buyers looking for a mortgage advisor look no further.
Bev Ball
Jun 15, 2022
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Excellent service, experienced and friendly staff answered all of our queries promptly and made the experience seamless. Highly recommend using Signature Financial Services
Viro
May 12, 2022
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Great Company. Efficient and effective. Craig and Steph answered all and any questions and make my experience stress-free.
Robert Green
May 07, 2022
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I could not be happier with the service provided by Signature (I dealt with Gemma and Deb). They took the time to listen to me and provided some excellent advice and impeccable service throughout our dealings. I would wholeheartedly recommend them to anyone who will listen!
Rachel Bloor
Apr 23, 2022
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Thank you to Paul and Ross, they have been excellent, quick to respond and supportive throughout the whole process. They come highly recommended - thank you both you made the whole experience easy and hassle free
Chloe Humphreys
Apr 03, 2022
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Amazing service start to finish from Caroline and Deb at Signature. We were turned away from another mortgage advisor who advised they couldn't help, when I discussed this with Caroline she advised straight away that she could definitely help us. She came back promptly with a great mortgage offer as well as assisting with our life assurance. Service was efficient, prompt, friendly but professional. I would recommend to anyone in a heartbeat. Thank you Caroline + Team
Jay Wills
Mar 13, 2022
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Without Signature Refs I honestly don't know how we would've managed everything. We previously went to a mortgage broker recommended to us by our developers who was most unhelpful. After a conversation with one of our friends, referring Signature it's been a smooth sailing process ever since. Sorted out our life insurance policy's, the mortgage and assisted with the liaising with our solicitors to find out processes.
As first time buyers, we were very deer in headlights about everything but luckily the Signature team had us well covered. I 100% would use again and would 100% recommend and have already recommended to several friends and family members that are also in house buying processes.
As first time buyers, we were very deer in headlights about everything but luckily the Signature team had us well covered. I 100% would use again and would 100% recommend and have already recommended to several friends and family members that are also in house buying processes.
Jodie May
Feb 22, 2022
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Katie assisted us in buying our first property as a Ltd company and we wouldn't have been able to do it without her constant guidance and broad knowledge! She has been so helpful throughout this whole process, going above and beyond for us to ensure we were completely satisfied. I will most definitely use Signature Financial Services in the future and would wholeheartedly recommend them for your mortgage needs. We can't thank Katie enough - she is an asset to this company! Thank you!
Jayne Harwood
Mar 26, 2019
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Signiture helped me buy my first home. They made everything so easy from start to finish. The whole team were amazing. Especially Kelly, who worked closley with me and held my hand throughout the entire process. She was always available to talk with me anytime of the day or even in the evenings. I would highly recommend Signiture Financial Services and will certainly be using them again in the future.
Dave Emsley
Jul 25, 2018
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I have used Signature for the last few years. I've always found them fast, efficient and effective. I've been very happy with the polite, quiet efficiency and approachable attitude.
Alison Wallace
Mar 19, 2018
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Highly recommend Dean and his team for great mortgage advice and a friendly service. Gavin took a lot of time to find us a suitable re-mortgage deal for our residential property that amazingly saved us around 400 a month! He has since also sourced competitive bridge finance and re-finance products for my property development business. Wouldn't go anywhere else now - professional and supportive from start to finish; overcoming any hurdles along the way to get to completion as smoothly as possible.
Qype User Signat
May 24, 2011
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Signature Financial Services are a whole of market brokerage that specialise in the highest level of service available. Our advisers pride themselves in offering a service second to none. Our comprehensive approach to your finances ensures you receive the most suitable advice. Our services range from Purchases, Re-Mortgages, Buy-to Let & Let-to-Buy, Personal Protection, Insurance Products, Business Services, Wills and Estate Planning.
We offer a Free No-Obligation consultation to fully assess your needs and provide you with the best recommendations. Call us now on 08454 672 321 Email: enquiry@signaturefs.com Website: http://www.signaturefs.com Signature House ~ 48 Thistleberry Avenue ~ Newcastle-under-Lyme ~ Staffordshire ~ ST5 2LT Registered in England and Wales no 7041169 Signature Financial Services Limited is an Appointed Representative of Pink Home Loans. Pink Home Loans is a trading name of Advance Mortgage Funding Limited which is authorised and regulated by the Financial Services Authority.
We offer a Free No-Obligation consultation to fully assess your needs and provide you with the best recommendations. Call us now on 08454 672 321 Email: enquiry@signaturefs.com Website: http://www.signaturefs.com Signature House ~ 48 Thistleberry Avenue ~ Newcastle-under-Lyme ~ Staffordshire ~ ST5 2LT Registered in England and Wales no 7041169 Signature Financial Services Limited is an Appointed Representative of Pink Home Loans. Pink Home Loans is a trading name of Advance Mortgage Funding Limited which is authorised and regulated by the Financial Services Authority.
Emma Attenborough-Sergeant
Dean was absolutely fantastic throughout the whole buying process. This was my first house purchase, and he clearly explained my mortgage options, helped me to calculate my finances, and even played a big part in securing my dream house (for less money than I believed I could get it for). He chased the mortgage company and solicitors on my behalf when I needed an update, and I really dont think I could have done it without him.
He was always on hand for advice and helped to keep me calm during a stressful time. If you are looking for someone reliable, hard working and extremely conscientious to help you navigate the mortgage and house buying process, you really could not find anyone better. Will be recommending to all friends and family. Thank you Signature!
He was always on hand for advice and helped to keep me calm during a stressful time. If you are looking for someone reliable, hard working and extremely conscientious to help you navigate the mortgage and house buying process, you really could not find anyone better. Will be recommending to all friends and family. Thank you Signature!
Tracey Thorley
Signature financial services was recommended to us from an estate agents and I just wanted to say a massive thank you to Dean Birks for all of his hard work on securing our new mortgage. from our initial meeting on the 6th June 2014 to our mortgage offer that came through on the 24th June 2014. we have Never seen a mortgage offer come through so quickly!!!. When we first contact a building society ourselves they told us they could not see us for almost a month then it would take around eight weeks for the offer to come through! as soon as we made contact with Dean he was at our house within a couple of days and from start to finish it took him just eighteen days to get us the offer! Dean is always at the end of the phone text or email and is prompt in dealing with even the more stressed out clients.
Thanks Dean for making it so easy to find our new home and securing our mortgage for us. I cannot recommend these guys enough. If you need anything then please ring them they are a five star service making dreams happen
Thanks Dean for making it so easy to find our new home and securing our mortgage for us. I cannot recommend these guys enough. If you need anything then please ring them they are a five star service making dreams happen
Matt Hubbard
Signature Financial Services provided me with first class service when raising finance for a HMO development and refurbishment. They also assisted with the exit finance on the project. I would highly recommend them.