Business Details
Your Trusted Mortgage Broker in Southend-on-Sea & London
Established as a trusted mortgage advisory service, we specialise in providing tailored mortgage and protection solutions across London and the Southeast. Our team of experienced advisers, regulated by the Financial Conduct Authority, offers access to a comprehensive range of mortgage products from leading UK lenders. With expertise in shared ownership, equity release, and staircasing, we prioritise client needs by delivering personalised advice and managing the entire mortgage process to ensure a seamless experience.Our commitment to transparency, combined with partnerships with major housing associations and financial institutions, positions us as a reliable partner for first-time buyers, existing homeowners, and investors. We focus on long-term relationships, supported by ongoing post-sale services and a dedication to navigating complex mortgage markets with clarity and professionalism.
Services
Mortgages
Protection
Equity Release
Shared Ownership
Staircasing
Highlights and features
- We are regulated by the Financial Conduct Authority for compliance and client protection.
- Our team holds specialist qualifications in equity release and shared ownership schemes.
- We offer whole-of-market mortgage access to secure competitive rates for clients.
- Dedicated support for staircasing and affordable housing scheme mortgages is provided.
- Experienced advisers with decades of combined expertise in mortgage and protection services.
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Fantastic support
Great communication
Never gave up on us
Loved the personal touch
Smooth process
Services
Mortgages
We provide access to a wide range of mortgage products, including fixed-rate, tracker, and buy-to-let mortgages. Our whole-of-market approach ensures clients receive tailored advice to secure competitive rates. With expertise in first-time buyer schemes and remortgaging, we simplify the process from application to completion.
Protection
Our protection services include life assurance, critical illness cover, and income protection to safeguard clients' financial security. We tailor policies to individual needs, ensuring adequate coverage for families and properties. This complements mortgage arrangements by mitigating risks associated with unforeseen circumstances.
Equity Release
Specialist equity release advice helps homeowners access tax-free cash from property equity. We offer lifetime mortgages and home reversion plans, ensuring clients understand implications on estates and benefits. Our FCA-regulated advisers prioritise suitability and long-term financial planning.
Shared Ownership
We facilitate shared ownership mortgages through partnerships with major housing associations. Services include financial assessments, staircasing guidance, and specialist advice for first-time buyers. Our team streamlines the process for purchasing or increasing shares in properties under affordable housing schemes.
Staircasing
Our staircasing service assists shared owners in purchasing additional property shares. We coordinate valuations, mortgage applications, and legal processes while offering ongoing support. This includes affordability checks, lender negotiations, and liaison with housing associations to ensure a smooth transaction.
People
Robert Moss
Mortgage Adviser
With decades of experience, Robert specialises in mortgage and protection advice, prioritising client relationships through honesty and attention to detail. He has built a reputation for delivering tailored solutions to satisfied customers.
Andy North
Mortgage Adviser
Andy has over 10 years' experience in mortgage advising, focusing on shared ownership and first-time buyer schemes. His background in financial services and passion for client support make him a key team member.
Linda George
Mortgage Adviser
Linda brings 25 years' financial services experience, including specialist roles in shared ownership and equity release. Her expertise in government housing schemes ensures clients receive informed, practical guidance throughout their mortgage journey.
Bobby Stewart
Mortgage Adviser
Bobby specialises in shared ownership and first-time buyer mortgages, leveraging his recent personal experience as a homeowner. He provides empathetic support, ensuring clients feel confident and informed at every stage of the process.
Simon Monte
Mortgage Adviser
Simon transitioned to mortgage advising after 39 years in financial markets, combining CeMAP qualifications with practical expertise. He focuses on first-time buyer mortgages, offering strategic advice grounded in extensive industry knowledge.
Questions
What mortgage types do you offer?
We offer fixed-rate, tracker, buy-to-let, shared ownership, and equity release mortgages, alongside staircasing support for existing shared owners.
Are you regulated by the Financial Conduct Authority?
Yes, we operate as an appointed representative of Quilter Mortgage Planning Limited, regulated by the Financial Conduct Authority under reference 03/06/2025.
How does staircasing work with your service?
We guide clients through staircasing steps: affordability checks, valuations, mortgage applications, and legal coordination, ensuring compliance with housing association requirements.
Do you specialise in first-time buyer mortgages?
Yes, our advisers have specialist knowledge in first-time buyer schemes, including shared ownership and government-backed initiatives to facilitate property purchases.
What protection services are available?
We provide life assurance, critical illness cover, income protection, and private medical insurance tailored to clients' mortgage and personal financial needs.
Reviews (5)
Mark Butcher
May 16, 2022
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Linda and Robin were both absolutely amazing every step of the way. This was my first time buying a property and they made me feel completely at ease and stopped any worries. Constantly updating me with any developments and Robin was super efficient at chasing my lender when needed. Couldn't be more appreciative! Couldn't recommend enough!
Nicole Schloeter
May 11, 2022
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Very excellent, efficient & smooth service from everyone at arrangemymortgage. Always available to discuss issues and helping to get blockers sorted out straight away. I can only reckomend Robert and his team.
Ricky
May 04, 2022
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Robert and Amanda were both brilliant in the service they provided for us as first time buyers. Will be definitely contacting them in the future.
Sylvia Aehle
Mar 25, 2022
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Linda and Robin were extremely knowledgeable and helpful to me. I went through a difficult buying process and without their expertise I would have really struggled to find the right mortgage. They were so kind and patient and always gave me their time and advice even long after the mortgage was secured. Amazing work!
Erin Sarsfield
Jan 14, 2022
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I had an excellent experience getting my first mortgage through arrangemymortgage.com. Bobby and Louise were very responsive and helped guide me through the process and provided trusting advice.
